Responsible Gambling at CrownAUD

Responsible Gambling at CrownAUD

At CrownAUD, we are committed to offering a safe and enjoyable gaming experience for all our players. Gambling is a form of entertainment, and it should be enjoyed responsibly. We implement various measures to ensure that you can keep your play enjoyable and within limits. This page provides information about responsible gambling practices, tools you can use to play safely, recognising signs of problem gambling, and where to find help and support if needed. Please remember that gambling is strictly 18+ and should not be accessed by minors.

Safer-Gambling Tools

Deposit Limits

To help players manage their spending, we offer the ability to set deposit limits. These limits allow you to control the amount of money you can deposit into your account over a specific period, whether daily, weekly, or monthly. Setting a deposit limit provides an effective way to keep your gambling budget in check and ensure you are not spending more than you can afford. You can adjust your limits at any time through the settings in your account. While decreasing your limit can take effect immediately, increasing it requires a waiting period to prevent impulsive decisions.

Loss Limits

Loss limits are another important tool for maintaining control over your gambling activity. These limits allow you to define an amount that you are prepared to lose within a set timeframe. By setting loss limits, you can protect your funds and avoid chasing losses, a behaviour that can lead to trouble if not managed properly. Setting these limits is straightforward: simply access your account settings and choose the maximum amount you are willing to lose within your chosen timeframe. Monitoring and adjusting this limit frequently ensures you continue to gamble within your means.

Time Limits

Maintaining control over the amount of time spent gambling is just as crucial as managing finances. CrownAUD gives you the option to set session-time limits, ensuring that your gaming remains a fun activity and doesn't interfere with your daily life or responsibilities. Once your time limit has been reached, you will be automatically logged out, providing a much-needed break and an opportunity to review your play habits. Frequent reviews of the time limits you've set can help you maintain a healthy balance between gaming and other life activities.

Reality Checks

Our reality check feature is designed to help players stay aware of their gaming habits. A pop-up will periodically appear on the screen to remind you of the duration of your current gaming session and the amount you have wagered and won. This tool encourages reflective practice and nudges you to consider whether it’s time to take a break from playing. By receiving regular updates about your playtime and bets, you can make informed decisions about whether to continue or pause gaming sessions.

Self-Exclusion

For players who believe they need a longer break from gambling, we offer a self-exclusion option. This allows you to block your access to all gaming activities on our platform for a selected period, ranging from six months to several years. During this period, you will not be able to access your account or receive marketing communications from us. Self-exclusion is a serious step, recommended for those who feel their gambling is becoming problematic. We are committed to honouring these self-exclusion requests to maintain a safe and supportive gaming environment.

Setting Up a Self-Exclusion

Setting up a self-exclusion is a straightforward process. Simply access your account settings, navigate to the self-exclusion option, and select the duration that best suits your needs. It's an effective way to take control of your gambling habits, providing you with the space to focus on other aspects of your life. Remember, self-exclusion is a commitment to better manage gambling-related behaviours and should be considered carefully.

Recognising Signs of Problem Gambling

It's crucial to recognise the signs of problematic gambling and take appropriate action. Here are some signs that might indicate a gambling problem:

• Spending more money and time on gambling than you can afford.
• Finding it difficult to control, stop, or reduce your gambling, despite intent.
• Neglecting work, family, or other responsibilities due to gambling.
• Borrowing money or selling possessions to fund gambling.
• Experiencing irritability, frustration, or anger when attempting to cut down on gambling.
• Lying about or hiding your gambling habits from others.
• Chasing after losses with more gambling to try and win back money.

If you notice any of these behaviours in yourself or someone you care about, it may be time to seek help and implement strategies to regain control. Being honest with yourself and acknowledging the issue is the first step toward addressing it effectively. Keep track of your gambling habits and discuss your experiences with someone you trust who can provide support or assistance.

Getting Help and Support

For individuals who feel that gambling may be affecting their lives negatively, seeking help is an important step. CrownAUD encourages players to reach out to professional support services. Gambling Help Online is a valuable resource available for Australians seeking support. They offer confidential assistance 24/7 through the following contact details:

Gambling Help Online
gamblinghelponline.org.au
Phone: 1800 858 858

Getting help early can make a significant difference. Talking to a counsellor or using online resources can give you the support needed to address gambling concerns and develop healthier habits. Engage with local support groups where you can share experiences and strategies with others who are aiming for responsible gambling. Reaching out to these services is a proactive way of managing your gambling habits and is highly recommended for anyone feeling overwhelmed.

Commitment to Responsible Gambling

CrownAUD remains steadfast in our commitment to responsible gambling practices. Our platform is designed to foster a safe environment where gambling is treated as a recreational activity. We urge all our users to use our safer-gambling tools and stay informed about how they can maintain a healthy relationship with gambling. By being proactive and using the available resources, you can enjoy a more balanced and enjoyable gaming experience.

Ultimately, responsibility lies with each player, but CrownAUD is here to support your journey towards a safe and exciting gaming experience. Remember, gambling is strictly for individuals over 18 years of age, and must not be viewed as a way to earn income or escape life's challenges. If you ever find yourself or someone else in need of support, do not hesitate to reach out for help. We are committed to promoting a culture of responsible gambling and believe in contributing positively to our community through responsible gaming practices.